Privacy Policy
This Privacy Policy describes how nulvie.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us: support@nulvie.com
Section 1 - Collection of Information
When you make a purchase from our store, we collect the personal details you provide, such as your name, address, and email, as part of the transaction process. Additionally, when you navigate our store, we automatically receive your computer's IP address to help us learn about your browser and operating system.
Email Marketing: With your consent, we may send you emails about our store, including updates about new products and other relevant information.
Text Marketing: With your consent, we may also send text messages about our store, new products, and updates, including Checkout Reminders.
Section 2 - Consent
When you provide personal information to complete a transaction, verify your payment details, place an order, or arrange a delivery, we assume your consent to collect and use this information for that specific purpose only.
To withdraw your consent, please reach out to us at support@nulvie.com.
Section 3 - Disclosure
We may disclose your personal information if legally required to do so or if you breach our Terms of Service.
Section 4 - Shopify
Our store operates on the Shopify platform, which provides us with an online e-commerce solution to sell our products and services. Your data is stored through Shopify's secure data storage. If you choose a direct payment gateway to complete your purchase, Shopify will store your credit card details encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). For more information, please refer to Shopify's Terms of Service or Privacy Statement.
Section 5 - Third-Party Services
Third-party service providers we work with will only collect, use, and disclose your information to the extent necessary to perform their services. We recommend reviewing their privacy policies to understand how your personal data will be handled.
Google Analytics: Our store utilizes Google Analytics to gather insights about our site's visitors and the pages they interact with.
Section 6 - Security
We take reasonable precautions and follow industry best practices to safeguard your personal information. Credit card information is encrypted using SSL technology and stored with AES-256 encryption. We adhere to all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 - Cookies
Here is a list of cookies we use:
- _session_id: A unique token for the session, allowing Shopify to store session information.
- _shopify_visit: Persistent for 30 minutes after the last visit, used for internal statistics tracking.
- _shopify_uniq: Expires at midnight the next day, counts the number of visits by a customer.
- cart: Persistent for 2 weeks, stores information about the contents of your cart.
- _secure_session_id: A unique token, sessional.
- storefront_digest: Used if the shop is password-protected.
- PREF: Set by Google, tracks visitors to the store.
Section 8 - Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided consent for any minor dependents to use this site.
Section 9 - Changes to this Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will take effect immediately upon posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.
Questions and Contact Information
For any inquiries, to access, correct, modify, or delete your personal information, or to file a complaint, please contact our Privacy Compliance Officer at support@nulvie.com.